Frequently Asked Questions

How do I sign up for the Unlimited Wash Club?

You can sign up here, or at Rocket Wash Express Wash location in Goldsboro, NC.

Does my Unlimited Wash Club membership work at all Rocket Wash Car Washes?

Your Unlimited Wash Club membership works at the Rocket Wash Express Wash location in Goldsboro, NC.

How often can I wash my vehicle?

Once a day, every day!

Can I use my Unlimited Wash Club membership for multiple vehicles?

Your membership is for your vehicle only, but you can add another vehicle by signing up for a Family Plan. Take $5 off the Unlimited Wash Club membership for each additional vehicle. This special offer is only available for the Rocket Shield and To the Moon Unlimited plans.

What if my vehicle is damaged?

We are responsible for providing high quality equipment for your car wash experience. Damage caused for any other reason is the responsibility of owner of the vehicle who assumes all liability upon entering the car wash.

When will I be billed for my Unlimited Wash Club membership?

Your credit card will be billed each month on the anniversary of your sign-up date.

Help! My question is not listed here.

We love to help our customers. Contact us here.

Can I transfer my Unlimited Wash Club membership to a different vehicle?

Yes! Log in to your account here.

How do I pay for my Unlimited Wash Club membership?

Your credit card will be automatically charged the membership fee each month. To get your car washed, simply show up, and our paystation will recognize you by your license plate.

How do I cancel my Monthly Wash Club membership?

If you wish to cancel your membership, you can do so by logging into your account. Make sure to cancel at least 10 days before your next billing cycle to avoid being charged. Unfortunately, we cannot issue refunds for past billing cycles.

What size vehicle fits the car wash tunnel?

Vehicles must be 7’2″ or shorter, wheels and tires must be no wider than 13″, and the total vehicle width must be less than 84″.

When are Rocket Wash Car Wash locations closed?

Click here to see our locations and store hours.