How It Works

& FAQ

How Rocket Wash Express Works

Step 1

Select Your Car Wash Using Our Easy to Use Pay Stations

Step 2

Pull Up to Our State-of-the-Art Automated Car Wash Tunnel

Step 3

Blast off! Put the Car In Neutral and Enjoy the light show!

Step 4

Use our free self-service vacuums for that final touch.

Step 5

Lastly, show off your clean ride to your friends.

Frequently Asked Questions

What is the Unlimited Wash Club?

The Unlimited Wash Club is a membership service that enables you to wash your vehicle every day for one low monthly fee.

Join the Wash Club
How much does it cost to Join?

The price for membership is based on the plan that you choose. Our Club Memberships start at only $19.99/month.

Do you offer a Family Plan?
Yes! You can add a vehicle and save!. Additional vehicles must be added to your existing account and use the same Credit Card as the original club plan in order to receive the discount. To learn more complete the form here and someone from our team will reach out soon. (Give a form that is name, phone number, email and number of cars to be added.)
Are there long term contracts when I join?

There are no long term contracts or cancellation fees. You can easily manage your account here.

Does each of the vehicles I own need its own membership?

Yes. Each car you wish to participate in the Unlimited Wash Club must have its own unique Unlimited Wash Club account and license plate. Additional cars are eligible for our Family Plan discount.

Does the Unlimited Wash Club charge my credit or debit card on a monthly basis?

Yes, your card will be charged on the same date every month.

How do I cancel my Unlimited Wash Club membership?
You can easily manage and/or cancel your membership anytime by logging into your account online or stopping by the wash and working with one of our team members.
How do I sign up for the Unlimited Wash Club?

You can sign up here, or at Rocket Wash Express Wash location in Goldsboro, NC.

Does my Unlimited Wash Club membership work at all Rocket Wash Car Washes?

Your Unlimited Wash Club membership works at the Rocket Wash Express Wash location in Goldsboro, NC.

How often can I wash my vehicle?

Once a day, every day!

Can I use my Unlimited Wash Club membership for multiple vehicles?

Your membership is for your vehicle only, but you can add another vehicle by signing up for a Family Plan. Take $5 off the Unlimited Wash Club membership for each additional vehicle. This special offer is only available for the Rocket Shield and To the Moon Unlimited plans.

What if my vehicle is damaged?

We are responsible for providing high quality equipment for your car wash experience. Damage caused for any other reason is the responsibility of owner of the vehicle who assumes all liability upon entering the car wash.

When will I be billed for my Unlimited Wash Club membership?

Your credit card will be billed each month on the anniversary of your sign-up date.

Help! My question is not listed here.

We love to help our customers. Contact us here.

Can I transfer my Unlimited Wash Club membership to a different vehicle?

Yes! Log in to your account here.

How do I pay for my Unlimited Wash Club membership?

Your credit card will be automatically charged the membership fee each month. To get your car washed, simply show up, and our paystation will recognize you by your license plate.

How do I cancel my Monthly Wash Club membership?

If you wish to cancel your membership, you can do so by logging into your account. Make sure to cancel at least 10 days before your next billing cycle to avoid being charged. Unfortunately, we cannot issue refunds for past billing cycles.

What size vehicle fits the car wash tunnel?

Vehicles must be 7’2″ or shorter, wheels and tires must be no wider than 13″, and the total vehicle width must be less than 84″.

When are Rocket Wash Car Wash locations closed?

Click here to see our locations and store hours.